Skip to main content

Privacy Policy

Last updated: November 21, 2025

1. Introduction

LV Advisory (“we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We are based in Sofia, Bulgaria, and comply with the EU General Data Protection Regulation (GDPR) and Bulgarian Personal Data Protection Act (PDPA).

2. Data Controller

LV Advisory

Sofia, Bulgaria

Email: info@lv-advisory.com

Phone: +359 883 301 652

3. Information We Collect

3.1 Information You Provide

When you contact us through our website, we collect:

  • Name
  • Email address
  • Company name
  • Message content

3.2 Automatic Information

When you visit our website, we may automatically collect:

  • IP address (anonymized)
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device information (screen size, type)
  • Country/region (derived from IP, not stored)

4. How We Use Your Information

PurposeLegal Basis (GDPR Article 6)
Responding to your inquiriesContract (pre-contractual steps) - Art. 6(1)(b)
Providing requested servicesContract performance - Art. 6(1)(b)
Improving our websiteConsent - Art. 6(1)(a)
Analyzing website usageConsent - Art. 6(1)(a)
Financial recordkeepingLegal obligation - Art. 6(1)(c)

5. Cookies and Tracking Technologies

We use limited tracking technologies to enhance your experience. For detailed information about the cookies we use, please see our Cookie Policy.

Vercel Analytics

We use Vercel Web Analytics, a privacy-friendly analytics service that does not use cookies and does not collect personally identifiable information. It helps us understand page views and website performance in an anonymous manner.

6. How We Share Your Information

We may share your information with:

Service Providers:

  • Vercel Inc. (USA) - Website hosting and analytics. Protected by Standard Contractual Clauses (SCCs).

Legal Requirements:

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

We do not sell your personal data to third parties.

7. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA), specifically the United States (Vercel hosting).

We ensure appropriate safeguards are in place through Standard Contractual Clauses (SCCs) approved by the European Commission, as required by GDPR Article 46.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Data TypeRetention Period
Contact form inquiries3 years from last contact
Client contracts and records10 years (Bulgarian legal requirement)
Consent recordsDuration of consent + 3 years
Analytics dataPer Vercel's retention policy

9. Your Data Rights (GDPR)

Under the GDPR, you have the following rights:

Right to Access (Article 15)

Request a copy of your personal data we hold.

Right to Rectification (Article 16)

Correct inaccurate or incomplete data.

Right to Erasure (Article 17)

Request deletion of your data (“right to be forgotten”), subject to legal retention requirements.

Right to Restrict Processing (Article 18)

Limit how we process your data under certain conditions.

Right to Data Portability (Article 20)

Receive your data in a structured, machine-readable format.

Right to Object (Article 21)

Object to processing based on legitimate interests or for direct marketing.

Right to Withdraw Consent (Article 7)

Withdraw consent for processing at any time (does not affect prior processing).

To Exercise Your Rights:

Email us at: info@lv-advisory.com

We will respond within 30 days of your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL/TLS encryption (HTTPS) for data transmission
  • Encrypted database storage
  • Access controls and authentication
  • Regular security updates and monitoring
  • Secure backup procedures
  • Employee confidentiality obligations

Note: While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

11. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be prominently posted and may require re-consent via our cookie banner.

Current version: November 21, 2025

13. Supervisory Authority

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the Bulgarian data protection authority:

Commission for Personal Data Protection (CPDP)

Website: https://cpdp.bg/en/

14. Contact Us

For questions about this Privacy Policy, to exercise your data rights, or for any privacy-related concerns, please contact us:

LV Advisory

Email: info@lv-advisory.com

Phone: +359 883 301 652

Location: Sofia, Bulgaria